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Terms & Policies
Following are some topics of interest, important to know items, and do’s /don’ts that will help you to determine if our services are right for you.

If you have any questions please contact us to discuss your home's needs.
Our menu provides a link for you to view our Service Agreement. This FAQs page provides an easy to navigate summary of general roofing issues, plus our general and basic terms. The Service Agreement supercedes the casual text found on this Frequently Asked Questions ("FAQs") page.

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The Critically Important Stuff

Our prime concern is for your safety and the integrity of your roof (to protect your home from damage).
Please click to expand each FAQ section below and view the details. 

Roof Repairs
A critical component of your home is a roof that serves to protect your home from water and other elements.  Replacing a roof is costly, but necessary if your roof can not be repaired. Roofing inspections and proactive maintenance will give you:
  • • Peace-of-mind by removing doubts about the effectiveness and lifespan of your roof; and
  • • Extend the life span of your roof to saving you thousands of dollars. Or, at least to defer having to re-roof  your home by a few years.
 
Roof Guard Coating (for tile and concreet tiles)

Our Roof Guard Coating is a four step process that includes cleaning, repairing tiles, re-colouring, and sealing your roof.

Smart tile or concrete roof maintenance provides you with cost savings, increases in property value, and peace-of-mind:

  • • Maintain your property value by re-colouring and beautifying your roof. Street appeal is increased;
  • • Avoid premature deterioration.  Un-sealed, brittle and discoloured tiles reduce the life span of your roof. Protect your investment in your property by maintaining your tile roof; and
  • • Prevent roofing emergencies.  Once a roof leak starts, much damage can be done in a short amount of time. It is wise to do proactive roof inspections and maintenance.

 

Moss Treatment
A critical component of your home is a roof that serves to protect your home from water and other elements.  Replacing a roof is costly, but necessary if your roof can not be repaired. Roofing inspections and proactive maintenance will give you:
  • • Peace-of-mind by removing doubts about the effectiveness and lifespan of your roof; and
  • • Extend the life span of your roof to saving you thousands of dollars. Or, at least to defer having to re-roof  your home by a few years.
 
Gutter Services

Professional gutter services start with an inspection of your gutters (and relevant parts of your roof). A full gutter services should include the following:

  • • Roof blowing. Getting any debris on your roof cleared so the gutter cleaning will last longer (without re-clogging your gutters);
  • • Clearing your gutters AND downspouts;
  • • Whitening or cleaning your gutter exterior to improve the street appeal of your home; and
  • • Final cleanup and hauling away of debris.

 

"Eshan, of Save on Roof is a pleasure to deal with. He has extensive knowledge about roofing issues and remedies.
The Save On Roof team have unique skills and capabilities to extend the life of our Strata's roof — safely delaying the need to re-roof our entire complex."
Peter O. South Surrey, BC
All Testimonials

General FAQs and The Basics

What will a new roof cost?

The price of a new roof varies widely, depending on the material selected, the contractor doing the work, the home itself, area of the country, local labor rates, time of year, and more.

To get a good idea of the cost for your roof, get two or three estimates from reputable contractors in your area.

Keep in mind that cost is only one factor, and it must be balanced against the quality of the materials and workmanship. For each roofing material there are different grades – and corresponding prices. Plus, there are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs.

Within the roofing profession there are different levels of expertise and craftsmanship. Pick a contractor who is committed to quality work.

You should also consider how long you intend to live in your current home. You may want to spend twice as much on a quality metal aluminum roof and never have to replace your roof.  Or, go with cheap asphalt shingles, but have to re-roof in 10 to 15 years.

How can a homeowner recognize when a roof has problems?

Too often, roof problems are discovered after leaks or other serious damage occurs.

Periodic (minimum-once-a-year) inspections can often uncover cracked, warped, or missing shingles, loose seams and deteriorated flashings, excessive surface granules accumulating in the gutters or downspouts, and other visible signs of roof problems. Indoors, look for cracked paint, discolored plasterboard, and peeling wallpaper as signs of damaged roof areas.  If you have access to your attic area, check for rusted nails, water stains and other signs of leaks.

My roof leaks. Do I need to have it totally replaced?

Not necessarily. Save-On Roof specializes in diagnosing and fixing trouble spots on existing roofs.  Contact us to book an inspection of your roof. Leaking can be a result of a localized problem. For instance:
  • • Flashings have come loose;
  • • A section of the roof has been damaged;
  • • Roof protrusions (skylights, vents, chimneys…) have failing seals around them;
  • • High water flow areas have caused premature wear;
  • • Poor quality initial installations have failed to water-proof critical areas for the long run; and
  • • Many other possible reasons for water leaks…
A wide-spread roof failure, however, is generally not fixable and results from improper installation or choice of materials, or from the installation of a roof system inappropriate to the building. Nevertheless, Save-On Roof can be engaged to fix problem  areas and extend the life of your existing roof by many years – saving your thousands of dollars.

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Services can be paid by:

  • VISA, or
  • MasterCard

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Can’t I just do the work myself?

Most work should not be done on a do-it-yourself basis.  One of the most common injuries to home owner result from falls off of a roof.  Novices can harm a roof with improper roofing techniques and severely injure themselves by falling off or even through a roof in need of repair or replacement.

Professional roofing contractors are trained to safely and efficiently repair or replace a roof.  Check with Work Safe BC (ex Workers Compensation) to ensure your contractor is insured to protect yourself from law suites.

Homeowner maintenance should be confined to roof inspections in the fall AND spring to check for cracked or curling shingles, water leaks and for clogged gutters (typically filled with dead leaves and other debris).  Your gutters should be cleared at least once per year.

Be proactive.  Save-On Roof can inspect your roof while clearing your gutters.

How long can I expect my roof to last?

How long can I expect my roof to last?

The condition and lifespan of your roof will depend on the type of roof you have, the quality of the installation, the effects of your local environment and the maintenance which the roof has received.

Maintaining your roof and fixing problem areas can effectively extend the life of your roof, a service specialisation of Save-On Roof.

Typical roof life spans are:

  • • According to the American Society of Home Inspectors, asphalt shingles generally last 11 to 20 years (and their warranties contain gaping holes in the fine print);
  • • Cedar wood shingle/shakes, 10 to 40 years;
  • • Clay/concrete tiles, 20+ years;
  • • Slate, 30-100 years;
  • • Rubber roofs, made from recycled tires, have not been on the market long enough to know the life with certainty;
  • • Steel metal roofing, for steel roofs 15-40+years.
  • • Aluminum roofs 40 to 100 years.

Roofing product manufacturers offer a variety of warranties on their products. Take a close look at those warranties to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetimes.  Usually, a roof comes with two warranties: (1) for materials, and (2) for the installation.d

One of the most crucial things to understand concerning the value of your home is the importance of repairing your roof. Should your home sustain any damage from high winds, storms or other disasters, you will definitely want to call a professional out to take a look. Unless you are familiar with roof repair and have experience doing so, calling on a professional is the best way to ensure the job will be performed properly.

What are my options if I decide to reroof?

You have two basic options:

  1. #1. You can choose a complete replacement of your roof system (involving a tear-off of the old roof); or
  2. #2. Re-cover over the existing roof, maybe only the installation of a new membrane.  There are limits to installing a new asphalt shingle roof over an existing one. If you’ve already had one recover over your original roof, check with a professional roofing contractor to see if your deck can support a second recover.

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Terms for
Roofing & Gutter Services

Basic Terms for Services
Any questions? — Contact Us  ...
Terms and conditions for our professional services follow:

Roof Decking (roof sheathing) — The foundation (usually wooden) that all other roofing components are attached or nailed to..

Roof Flashing — Typically flexible and thin metal that is installed to direct water away from critical areas (such as walls, roof valleys, chimneys, vents) on your root.

Roof Underlayment — Usually a manufactured water-proof material that is installed on top of your roof sheathing to ensure water does not penetrate your roof. Many metal roofs rely exclusively on the underlayment to water-proof your roof.

Eaves & Rakes — The edges of your roof.  Rakes run at the slope edge of your roof. Eaves are the horizontal edges of your roof (parallel to your gutters).

Roofing Square — Is a unit of measure that has been adopted by the roofing industry for determining costs and the required amount of material to complete roofing jobs. In common measurement terms, a roofing square is a 10 ft by 10 ft (100 square foot) area. Most roofing quotes use roofing squares to define the size of your roof.

Roofing Hips & Valleys — Where two roofs meet, usually at a slope to form an angle, are referred to as valleys. Valleys enable water to flow properly.  A hip is where two roof facets meet to form an exterior angle at a slope.

Gable — A section underneath your roof where roof facets overhang a wall.

♦ Fascia — Just below the rakes and eaves is the fascia. Facial typically serves an aesthetic or decorative purpose but can also be a drip edge.

Roof Pitch — Is a term used to state the steepness of a roof.  For example, a 4/12 roof pitch means the roof rises by 4 feet vertically for every 12 feet of horizontal length. A 6/12 roof pitch is starting to be a steep roof requiring your roofer to take more safety measures, thereby also increasing the cost to service your roof.

Roof Cricket — A sloped, double triangular structure that diverts water around walls, chimneys or other areas.  It is typically used to remedy "dead valleys" where water might otherwise pool or be stagnant.

Caulking — A sealant material used to water-proof or fix common roofing leaks.  Caulking should not be the primary means of water-proofing but is often added to critical areas insuring an extra level of water protection. Proper flashing should be one of the primary means of water-proofing critical areas.

Terms for

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Basic Terms for other matters
Any questions — Contact Us  ...
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